Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Contact information (name, email address, phone number)
- Business information (company name, address, industry)
- Delivery data (addresses, routes, schedules)
- Usage data and analytics
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our route optimization services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist in our operations
- To comply with legal requirements or protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- End-to-end encryption for data transmission
- Secure cloud infrastructure with SOC 2 compliance
- Regular security audits and monitoring
- Access controls and authentication protocols
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: privacy@antology.ai
Address: Antology.ai Privacy Team
123 Innovation Drive
Tech City, TC 12345